This dispute category runs the other direction from most on this page: it's where a tenant claims the landlord terminated the tenancy unlawfully โ€” without a valid notice, without a valid ground, or through an illegal eviction (e.g. changing locks or removing belongings without a court order).

What Adjudicators Consider

Why this matters to landlords: This is the category to actively avoid ending up in. Self-help eviction โ€” even against a tenant who is clearly in arrears or overholding โ€” routinely results in a finding against the landlord, on top of the original issue being unresolved. Always use a validly served notice and the RTB/court enforcement route.